Hi, I'm Wagner, a multi-disciplinary design leader and technologist building innovative experiences and capabilities.

I am passionate about product development's multi-disciplinary and collaborative nature. I enjoy identifying and setting platform strategies, envisioning complex user interactions, and inspiring teams to push the boundaries of what's possible.

At Citibank, I focus on crafting our consumer experiences where I manage a team of thirteen product designers and prototypers who designed and built a design language system from the ground up. This system dramatically improves the organization’s ability to deliver digital products faster, more consistently, and efficiently for several domains across Consumer Banking and Institutional Clients groups.

Before Citi, I helped implement and optimize design processes at American Express. We built a design system and standards for our Mobile and Web payment platforms across the organization to increase the quality, speed, and cohesiveness of our user experience deliverables. I led a talented team of design technologists to establish guidelines to iterate through ideas and communicate concepts to c-level executives using interactive prototypes to support product, design, user research, and technology teams across our Global Consumer Services Group.

In 2013 while at AOL, I helped design the user experience for Alto Mail, a multi-service email client. We promote consistency, clarity, and quality in the design and development processes, delivering a significant competitive advantage for our business.

In 2008, I moved from São Paulo to New York City to work in the advertising industry, helping bring ideas to life as a Creative Technologist. I worked at McCann and R/GA, where I supported clients such as Nike, L'Oréal, Verizon, Walmart, American Airlines, and, IKEA, to name a few.